HOME RESALE/REFINANCE INFORMATION

If you are in the process of selling or refinancing your home in Quail Creek, please read through the following information to help understand the POA requirements to ensure that any liens related to your property are correctly released before closing. If you own a villa, you will need to get a POA demand from the Master POA, as discussed here, as well as one through the Villas management company.

In order to sell or refinance your home, your title company and/or mortgage lender will need documentation from the POA confirming any unpaid balances and/or violations connected to your property. In most cases, the title company requests this directly from the POA after the contract is signed. It is not necessary to contact the POA to start this process unless it is requested by your mortgage or title company.

The POA has set up the following website to initiate all POA resale/refinance requestshttps://robson.condocerts.com

There are fees related to these requests:

  • Resale (Processed within 10 days):
    • Disclosure Fee - $50 (Generally paid by the Seller)
    • Administrative Fee - $350 (Generally paid by the Buyer)
    • Total Document Fees - $400.00
    • If you need the demand faster than 10 days, there is a 72 Hour Rush option available for an additional $100
    • Community Enhancement Fee – Equal to the annual dues rate for the current year (this is a onetime fee generally paid by the buyer that was voted on by the homeowners in 2019. All funds collected are being held in a separate account for future enhancements to the community.)
  • Refinance
    • Disclosure Fee - $200

Frequently asked questions when Buying/Selling a home in Quail Creek:

Q: How often are the Dues billed?

A: Semi-Annually on Jan. 2 and July 1

Q: I am refinancing and need a statement/account history and insurance certificate, how do I get this?

A1: If they only need a statement you can send your last statement showing the dues amounts OR
A: Have your Lender or Title Company order a Refinance package on robson.condocerts.com

Q: (Seller) I overpaid at my closing, will I get a refund if I sent in a payment to Robson AND paid again at title?

A: Yes, any overpayments (example: Member Card balances) will be refunded. It may take 30-45 days to receive all of the documents from the Title Company and process a refund check. Please ensure we have an updated address on file for you.

Q: (Seller) Will I get a refund of any dues I paid in advance?

A: Yes, you are only responsible for dues through the day you sell your home. Dues are prorated based on the close date and will reflect on Seller/Buyer closing statements prepared by the title company. If any additional payments were made before closing that were not included at closing, the POA will refund any excess funds back to the Seller.

Q: If I already own a home in Quail Creek and I am buying an existing resale, does the Community Improvement Fee get waived?

A: No, the Fee does not get waived. It is due at closing regardless of whether you have a home already in the community. If you Buy and Sell within the community, within 18 months, you are eligible for a refund of the Fee. After both homes close, please submit documentation to HOADues@robson.com and request a reimbursement for the fee paid at closing.

Q: (Buyer) After I close on my new home, where do I go from there?

A: Go to Member Services, located in the lobby of the Madera Clubhouse. They will give you a Welcome Packet which includes membership forms and answer questions about the community. When you complete your forms and return them to Member Services, they will activate the Member Accounts for your household. This may include member cards, key fobs, wristbands, pool keys, etc.